* Preliminar program.
In 2021 Suncruise Andalusia, the Association formed by the Andalusian Ports of General Interest with the aim of promoting Andalusia as a tourist cruise destination, has launched a new edition of its International Cruise Congress in Andalusia (CITCA Suncruise).
This second edition of the congress will take place in Malaga on October 21 and 22 and will once again bring together the representatives of Andalusian ports and the tourism sector in general with cruise lines and the main providers of technology applied to the cruise industry. On October 22, we will end the day with an event dedicated to the cruise passenger.
This confirms the aims and initiatives launched by Suncruise Andalusia in the first edition of the event, held in Seville in October 2020.
In this new edition we will talk and debate about the year 2021 as the year of transition that will lead us to the recovery of an increasingly digitized and sustainable industry. A year in which cruise tourism is implementing the most rigorous health and safety protocols.
With the cruise passenger at the center of all eyes, we will jointly define the new challenges of 2022. A year for the rebirth of an industry that is a clear example of resilience, but also of specialization and constant adaptation to new scenarios.
A second edition of CITCA that promises to be the prelude to a year 2022 full of many novelties and breakthroughs for the cruise industry.
Thursday,
21 October
08:15h
Bus departure
Meeting point: entrance to the Port of Malaga through Plaza de la Marina
From Hotel Molina Lario or Only You Hotel Málaga, the entrance to the Port is located opposite
08:45h
Accreditation
MAESTROS DE CEREMONIAS:
· Cherilyn J. Lee, Cruise Specialist Writer
· Roberto López, Journalist, TV and Radio presenter
08:15h
Bus Departure
Malaga Port Authority Building. Entrance to the port through Plaza de la Marina
From Hotel Molina Lario or Only You Hotel Málaga, the Port Authority building is located opposite
09:15h
Opening ceremony
· Presidente de la Diputación de Málaga, D. Francisco Salado
· Presidente de la Autoridad Portuaria de Málaga, D. Carlos Rubio
· Presidente de Suncruise Andalucía, D. José García Fuentes
· Secretario General de Turismo de la Junta de Andalucía, D. Manuel Pablo Muñoz
· Presidente de Puertos del Estado, D. Francisco Toledo
· Alcalde de Málaga, D. Francisco de la Torre
09:55h
Video Suncruise Presentation
10:00h
SUNCRUISE Andalusia: Data Intelligence System for Andalusian Ports and “RETO Fitur Talent”
Moderator:
· Ainhoa Raso, Coordinator, Fitur Talent
Panelists:
· Esther Molina, Manager, Suncruise Andalucía (Observatory Presentation)
· Antonio Guevara, Dean of the Faculty of Tourism, Universidad de Málaga
· Ginesa Martínez del Vas, Vicedecana del Grado de Turismo, Universidad Católica de Murcia (UCAM)
· Alberto Ortiz de Saracho, General Manager, Empresa Pública para la Gestión del Turismo y del Deporte de Andalucía/Consejería de Turismo
Block 1
“The New Cruiser”
In block 1 we will talk about the profile of the New Cruiser. How they are changing and what their main needs are in a year in which we are still immersed in the pandemic caused by Covid-19.
We will analyze what is the role of digitization, technology and sustainability and their relevance from the point of view of the cruise passenger, who for the first time, will have a voice in a professional Congress bringing us their concerns first-hand.
This block aims for us to design together the future of the cruise industry and help us think about new specializations in our offer or how to increase digitizing the experiences we offer.
On the other hand, we will see the importance of integrating the cruise into the activity of ports and destinations and vice versa.
10:45h
A Conversation: Inspiring the New Cruise Traveler
· Alejandro Busquets, Cruise Contracting Director, Logitravel Group
· David García, Cruise Director, Entertainment Speaker
11:00h
Emission of Video Presentation Cádiz Port
How Cruisers Interact in Ports and Destinations
· Kate Bonner, Sales Manager, Cádiz Port
· Jonathan Gómez, Managing Director of Tourism, Ayuntamiento de Málaga
11:15h Coffe Break
11:45h
Emission of Video Presentation Málaga Port
Panel: Defining the New Cruise Passenger
Moderator:
· Jesús García, Editor in Chief, CruceroAdicto.com
Panelists:
· Fernando Pacheco, General Manager, MSC CRUCEROS
· Sacha Rougier, Head of Itinerary Planning and Destination Experiences, Explora Journeys
· Teresa Holzl, Commercial Development Manager, Intercruises Shoreside & Port Services
· Ana Marín, Business Development, Málagaport
12:45h
Emission of Video Presentation Huelva Port
Panel: Digitization of the Cruiser Experience
Moderator:
· Ana Muñoz, Technology Editor, Business Insider España
Panelists:
· Moisés Rubiño, Head of the Department of Digital Marketing and BigData, Empresa Pública para la Gestión del Turismo y del Deporte de Andalucía/Consejería de Turismo
· Antonio López de Ávila, President & CEO, Tourism Data Driven Solutions
· Mafran Martínez, CTO Puerto de Huelva
13:45h Lunch Break
Block 2
“Engineering & Design for the New Age of Cruise Ships”
In this block we will talk about a year like 2021 called “The Year of the Renaissance”. During this block we will discuss what is the new reality of the cruise industry and in particular of cruise lines.
We will analyze who is doing what to devise new itineraries and especially how the changes seen above in the needs of the cruise passenger, lead us to rethink the way we navigate. In this context, we will see new formats and ways of approaching cruise passengers before, during and after their trip.
On the other hand, in this year of preparation, we will learn about the protocols and health and hygiene measures that the industry has put into operation.
We will also see what technologies are being applied in order to make the industry increasingly digitized and make its operations much more efficient.
15:30h
Keynote: 2021. The Year of the Renaissance
· Ukko Metsola, Director, Cruise Lines International Association Europe
15:45h
Emission of Video RFAG
Panel. The Profile of the Sustainable Cruise Ship: Holistic Vision
Moderator:
· Jordi Caballé, Owner, Cruise Ports & Tourism
Panelists:
· Pablo Mansilla, Presidente, Real Federación Andaluza de Golf
· Linden Coppell, Sustainability Director, MSC Cruceros (vídeo)
· Rafael Fernández-Álava, Communication & PR Director, Costa Cruceros
· Susana Gutiérrez, Managing Director, Malaga Cruise Port
16:30h
Emission of Video Presentation Algeciras Port
Panel: The Sustainable Port Profile
Moderator:
· José Ruíz de las Heras, CEO, ReduzCO2
Panelists:
· Juan Antonio Patrón, Head of the Sustainable Development Area, Algeciras Port
· Marta Gómez, Head of Department of Crecimiento Azul, Dirección de Planificación y Desarrollo, Puertos del Estado
· Elisa Zamora, Director of Finances and Membership, Medcruise
17:15h
Emission of Video Presentation Almería Port
Panel: New Technologies Applied to the Cruise Industry
Moderator y panelist:
· José de Lara, Director of Digital Solutions Division, GHENOVA
Panelists:
· José Jiménez Álfaro-Martínez, Reparaciones 4.0 / Calidad, Navantia
· Carmelo Torres, General Manager, Empresa Municipal Almería Turística
· Manuel Lara, Marketing Director, Turismo y Planificación Costa del Sol
· Sergio García, Cybersecurity Business Director, Softcom
18:00h Closing of the day
18:15h Transfer by bus to the entrance of the Port of Malaga, Plaza de la Marina
20:00h Meeting point: entrance to the Port of Malaga, Plaza de la Marina for transfer to the gala dinner
Gala Dinner
20:30h Welcome Cocktail
21:00h Experiencing an Onboard Show
· Joan Domínguez, Actor y monologuista
21:45h Dinner
23:30h Transfer to the entrance of the Port of Malaga, Plaza de la Marina
Friday,
22 October
Block 3
“The New Reality of Cruise Lines, Ports and Destinations”
The third block will deal with the Renaissance of the Cruise Industry. We will talk about what and how the New Model that is being defined this year will be.
We will analyze the New Designs in terms of theming, specialization, sustainability and accessibility in which the industry is working.
To achieve this, we will become aware of the need to incorporate new high-level enginee- ring that is in line with the new requirements.
Destination, itinerary, new ways to navigate, etc.
08:30h
Bus Departure
Malaga Port Authority Building. Entrance to the port through Plaza de la Marina
From Hotel Molina Lario or Only You Hotel Málaga, the Port Authority building is located opposite
09:15h Emission of Video Suncruise/MSC
A Conversation about THE AWAKENING of the Cruise Industry. A look at 2022
· Esther Molina, Manager, Suncruise Andalucía
· Sofía Basterra, Communications Director, MSC Cruceros (vídeo)
09:45h
Keynote. Offer Specialization: Luxury Expedition Cruises
· Juan Rodero, Director General, Un Mundo de Cruceros / StarClass
10:00h
Panel: Boutique Cruise Lines. The Hyper-personalization of Cruise Ships
Moderator:
· Antonio López de Ávila, President & CEO, Tourism Data Driven Solutions
Panelists:
· Juan Rodero, General Manager, Un Mundo de Cruceros / StarClass
· Giorgio Costa, Sales Development Manager, South of Europe, East Europe & Russia, Silversea Cruises
· Roberto Cabello, Director, Oceania Cruises
10:45h
Emission of Video Presentation Motril Port
Panel: Opportunities for New Itineraries
Moderator:
· Cristóbal Caballero, Branch Manager Malaga, Pérez y Cía
Panelists:
· Lorena Aloe, Special Programs Director, Storylines
· Gustavo Yacobucci C., CEO & General Manager for Spain and Portugal, Emerald Spanic & Scenic Group
· Lorenzo Vera, Port & Destination Promotion, Puerto de Motril
11:30h Coffee Break
12:00h
Panel: Sharing Experiences: Managing Destinations for Nautical and Cruise Tourism
Moderator:
· Juan Daniel Núñez, CEO, Smart Travel News
Panelists:
· Javier Piñanes Leal, Advisory Member, Unidad de Apoyo de la Dirección General deTurespaña
· Rafael Merino, Managing Director, APPA Agencia Pública de Puertos de Andalucía
· Víctor Jiménez, Commercial Director, Puerto de Ceuta
12:45h
Emission of Video Presentation Sevilla Port
Panel: New Ways to Navigate: 360º Experience
Moderator:
· Juan Daniel Núñez, CEO, Smart Travel News
Panelists:
· Emilio Freeman, Vice President, Itineraries & Destinations, Seadream Yatch Club (online)
· Ian Livesey, Head of Operations Balearic Islands, Mainland Spain & Portugal, Intercruises Shoreside & Port Services
13:30h Closing Act
· Presidente de la Autoridad Portuaria de Málaga, D. Carlos Rubio.
· Presidente Suncruise Andalucía, D. José García Fuentes
· Directora Corporativa de Puertos del Estado, Dña. Pilar Parra
· Viceconsejero de Turismo, Regeneración, Justicia y Administración Local, Junta de Andalucía, D. Manuel Alejandro Cardenete Flores
14:15h Cocktail
Afternoon
“Thibute to the Cruiser”
15:30h
“Cruise Ship Forum”
Auditorio Edgar Neville, Diputación de Málaga
*Pompeu Draw
16:45h Traslado al Punto de encuentro: entrada al Puerto de Málaga por Plaza de la Marina
Auditorium Edgar Neville, Málaga Provincial Council
The official sponsor hotels of CITCA 2021, Only You Hotels and Molina Lario Gallery Hotels, make available to all those attending the Congress a special discount when booking their accommodation. Both are located in a perfect place for your stay.
Write to us at info@citcasuncruise.eu to receive more information and / or your discount code.
Only YOU Hotel Málaga is located in one of the most emblematic buildings in the city center, La Equitativa, in front of the port and just at the beginning of the popular Marqués de Larios street.
The Hotel MOLINA LARIO (4 *) is located in the historic center of Malaga, a few meters from the Cathedral, the port and the Picasso Museum.
